Discovery to delivery
From first conversation to software your team relies on.
We work with care providers in clear phases. At the end of each one you know what you have, what comes next and what it involves. You can choose ready SaaS, a bespoke build, or SaaS shaped with bespoke additions.
Five phases
1. Discovery
We spend time with your managers, coordinators, carers and office staff to understand how your service runs today and where time is lost. You get: A written summary of how work and information flow today; A prioritised list of problems worth solving; A recommendation: SaaS, bespoke, or a mix.
2. Design
We design the screens and workflows with your team, using fictional data, and test them with the people who will use them. You get: Clickable designs for review; An agreed scope and plan; A data protection and integration plan.
3. Build
We build in short cycles and show working software regularly, so you can steer as we go. You get: Regular demonstrations; Access to a test environment; Clear notes on what changed.
4. Launch
We move your data across, train your team and go live in a planned way, with support close at hand. You get: Data migration and checks; Training for each role; A go live plan agreed with you.
5. Support and improve
After launch we stay involved, fix issues and keep improving the product with you. You get: A named point of contact; Updates and improvements; Regular review meetings.
Three ways to work with us
SaaS
Start with a ready Cura plus product configured for your service. Pricing on request.
Bespoke
Software designed and built around your service, owned and handed over on agreed terms.
SaaS plus bespoke
Use the ready product and add bespoke features, integrations or apps where you need them.
What we ask of you
- A named lead in your organisation
- Time with the people who do the work
- Access to sample data or exports, handled under a data processing agreement
- Prompt feedback at each review