Legal
SaaS subscription terms
A summary of the main terms on which we supply Cura plus software. The full terms form part of each client agreement.
Who these terms are for
These terms are for organisations, not consumers. They apply when a care organisation subscribes to a Cura plus product under an order form signed by both parties.
What we provide
We provide access to the products listed in your order form, hosting, maintenance and updates, and support. The scope, number of users and any implementation work are set out in your order form.
Support
Our support team is available Monday to Friday, 9am to 5:30pm. We aim to reply to enquiries within one working day. Any further support arrangements are set out in your order form.
Professional judgement
Cura plus products, including CuraAI, are designed to support professional and clinical judgement. They do not make care decisions; your professionals do. You remain responsible for the care you provide and for decisions made using our products.
Your data
You own the data you put into our products. We process personal data only on your instructions, under the data processing terms in your agreement. At the end of your subscription we will return or delete your data as your agreement sets out.
Fees and payment
Fees are set out in your order form. Pricing is available on request.
Term and ending the agreement
The subscription term and renewal arrangements are set out in your order form. Either party may end the agreement for a serious breach that is not put right within a reasonable period.
Liability
Each party's liability is limited as set out in the full terms. Nothing limits liability that cannot be limited by law.
Governing law
The law of England and Wales applies, and the courts of England and Wales have exclusive jurisdiction.
Last updated
13 October 2026.